Privacy Policy

Privacy Policy for https://bathroom-plumbing.storysurge.net

Introduction

Welcome to https://bathroom-plumbing.storysurge.net (hereafter referred to as “our website” or “we”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA) and subsequent amendments (CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s User Choice and Consent Act (UCPA)
  • Connecticut’s Connecticut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our website, including but not limited to:

  • Our primary website at https://bathroom-plumbing.storysurge.net
  • Any mobile applications or software we offer
  • Online services and products provided by us
  • Interactions between users and our support team

However, please be informed that this policy does not cover third-party platforms, applications, or services accessible through links on our website. These entities have their own privacy policies governing user data, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides the collection and handling of your personal data when:

  • You sign up as an authorized user to access our applications or services
  • You visit and navigate through our websites linked to this policy
  • We communicate with you via emails, newsletters, phone calls, or text messages (SMS)

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: This includes your user name, registration details, and password hashes for secure login.
  • Payment Information: Details related to payment methods you use on our platform are stored securely.
  • Financial Information: Transaction records, billing addresses, and other financial data associated with purchases.
  • Purchase Information: Items bought, order history, and shopping preferences.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information to enhance user experience.
  • Location Data: Geolocation information provided by your device when using our location-based services.
  • Feedback: Your reviews, ratings, and responses to customer surveys.
  • Social Media Information: Details obtained from social media platforms when you choose to log in via these accounts.
  • Product Information: Search history, product inquiries, and preferences expressed while browsing our website.

We gather this data through direct user input, interaction with our features, and automated technologies, including tracking cookies and similar tools. Additionally, we may receive personal data from third parties who assist us in providing services, always subject to their respective privacy agreements.

Cookies and Tracking Technologies

We utilize cookies and similar technologies for several purposes:

  • Strictly Necessary: These ensure basic functions of our website, such as secure login and navigation.
  • Preference: Customizing user experience based on saved preferences and language settings.
  • Analytics: Providing insights into how users interact with our content, helping us improve the platform.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to manage their cookie preferences.

Data Retention and Deletion

We retain personal data for as long as it is necessary for the purposes described in this policy or required by applicable law. Once the retention period expires or when the purpose changes, we securely delete or anonymize the data. Our data retention periods vary based on legal obligations and business needs, ensuring we keep data only as long as required.

Data Security

We have implemented robust organizational and technical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of sensitive data during transmission and storage
  • Secure third-party processing partners who adhere to strict privacy standards
  • Regular security audits and updates to our systems

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If we learn that we have collected such data, we will take steps to delete it as soon as possible.

Your Rights (Geographical Limitations Apply)

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Correcting inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Requesting the deletion of your personal data under certain circumstances.
  • Data Portability: Obtaining a copy of your data in a structured, commonly used format.
  • Objection: Opposing the processing of your personal data for specific purposes.
  • Restriction: Asking us to restrict the processing of your data while we verify or dispute disputes regarding its accuracy.

To exercise these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Us’ section below.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised effective date. We encourage users to review this page periodically to stay informed about how we protect their personal information.

Contact Us

If you have any questions, concerns, or requests regarding your privacy, please contact our Data Protection Officer at:

We value your trust in providing us with your personal information, and we strive to use it responsibly.